Systems Integration
Computer Systems Support & Integration
X3O has years of experience integrating computer systems into Small and Medium Sized businesses, with a specific focus on Sales Force Automation (SFA), Customer Relationship Management (CRM) and Enterprise Collaboration. We focus on identifying challenges within our customer’s business processes and, with the help of the leading technology suppliers, develop custom solutions to increase their efficiency and profitability.
Some of our solutions have incorporated:
- Microsoft Dynamics (CRM, Accounting, etc.)
- SugarCRM
- SalesForce.com
- TigerPaw CRM
- Quickbooks
- And many others
Our Solutions Focus On Solving The Core Business Issue.
Technology is usually purchased on the premise that it will solve an issue with or increase the efficiencies of an existing business. Each year, MILLIONS OF DOLLARS ARE WASTED on technology implementations that never actually address or correct the core process flaws which caused the initial issues. The “coolest” software in the world cannot help a company that thinks technology can solve what fundamentally is a “process issue”.
X3O understands that any successful integration must focus not only on the identification and isolation of the CORE BUSINESS ISSUE affecting the organization, but also on the metrics by which success is defined. If you only identify part of the puzzle, you will never be able to see the whole picture.
There is NOT ONE SOLUTION that can address every issue within an organization. X3O will work with the stakeholders to develop SPECIFIC GOALS by which success will be measured. These metrics ensure that the final implementation will facilitate the success of the organization’s strategic and financial goals.
Contact us today for a complimentary business process analysis and let us help your business to become more efficient and profitable.